Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
For Cancellations please contact the us via contact us link.
Requests received later than 7 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.
We will try our best to create the suitable design concepts for our clients.
In case any client is not completely satisfied with our products we can provide a refund.
- Credit / Debit Cards payments will be refunded within one (4) business days;
- Other payment methods will be refunded between five (5) to seven (7) days.
If applicable, Zeeper Shop reserve the right to hold the refund payment until we receive a completed letter of destruction of the Product signed by you.
The expected timelines are as below:
|Payment Method||Refund Receipt Time|
|Prepaid orders||4 Business days after successful Quality Check|
|COD Orders||5 – 7 Business days after successful Quality Check|